"I came in recently to check out your helmet selection. I'm a newbie, and didn't know anything about features or size. I hooked up with Shaun Hester, and even after I told him that I wasn't going to pull the trigger that day, he still spent more than my share of time giving me the education that I badly needed. I tried a couple of sizes in almost every model of helmet you had in stock, and when I still hadn't found one that I liked, he took me through some other options in your big book. I saw an Icon that I liked, but I was worried about buying a helmet sight unseen. Shaun put my mind at ease by giving me options in case the Icon didn't fit. I left without ordering, but my mind was already made up- whatever I got would come from Great Western. Shaun had earned my business. I called in 2 days later and gave Shaun the go ahead. My helmet was there the next day (and is way sweeter than I deserve). There are plenty of shops around, but Shaun's service made the difference for me. You can count me in as a Great Western customer for my future needs. Thanks for your time...John Wilcox"
John Wilcox - XX